Terms
By accessing or using this website, www.casaoliva.cy, you acknowledge that you have read, understood and agree to be bound by our Terms and Conditions set forth below, all local laws and regulations, and agree that you are responsible for compliance with any applicable local laws and regulations. Acceptance of these Terms and Conditions creates a binding contract between you and Casa Oliva. If you do not agree and do not wish to be bound by any of these Terms and Conditions, you are prohibited from using or accessing this site.
Check In/ Check Out Policy
Check-in any time after 14:00 and Check-out at 12:00 noon. Early arrivals and late departures can be arranged at additional cost and subject to the availability of the property. For more information, please contact info@casaoliva.cy
Children Policy
We reserve the right to refuse entry to Casa Oliva to anyone who is under the age of 12.
Children of the age of 12 or older are welcome, at an extra charge of €40 per child.
Pet Policy
No pets are allowed within the premises of Casa Oliva.
Smoking Policy
Smoking is strictly prohibited within our premises, including communal spaces and studios.
Wi-Fi Policy
Wi-Fi is provided free of charge to all guests, however we cannot always guarantee a consistent service.
It is strictly prohibited to use the Wi-Fi provided by Casa Oliva for any activity or purpose that may be illegal and/or unlawful and/or immoral.
Parking Policy
Casa Oliva offers one parking space per room.
Reservation Policy
Reservations can only be made on the basis of a valid credit or debit card.
Cancellation by Guest
Casa Oliva will charge your card for the total price of the reservation at the time of booking.
You may cancel your reservation free of charge up to 14 days prior to the date of your arrival.
For any cancellations received during a period of less than 14 days prior to your date of arrival or in case of no-show without prior notice, the whole amount paid shall be retained by Casa Oliva.
Cancellation by Casa Oliva
Casa Oliva reserves the right to cancel any booking and provide you with a full refund at any time. Casa Oliva shall have no further liability to any guest/s in relation to the cancellation.
Use of Premises and Right to Terminate Reservation
Guests shall not use the Casa Oliva premises for any illegal and/or immoral activities or purposes and shall not act and/or behave in a manner that may cause loss, damage, injury, nuisance or inconvenience to the owners and/or to other guests and/or neighbours and/or residents of the village. Casa Oliva reserves the right to terminate the booking and/or reservation and/or visit and/or stay of any guest who engages in the aforesaid activities and/or behaves in the aforesaid manner, without prior notice and request that the booked room/s are evacuated immediately without being liable for any refund or compensation.
Swimming Pool Policy
The use of the swimming pool is STRICTLY prohibited at all times.
CCTV Policy
Casa Oliva is committed in providing a safe and secure environment for its staff, guest and visitors across its premises. Therefore, Casa Oliva operates a close circuit television camera (CCTV) across its communal space including the entrances, parking, communal corridors and borders for the purpose of crime prevention, security and safety of staff, guests and visitors. CCTV notices are placed at key entry points of such monitored areas. All recorded material including videos and images are retained for 2 weeks.
All complaint and enquiries relating to the CCTV system should be addressed to: Data Protection Officer of Casa Oliva at: info@casaoliva.cy
Complaint Policy
Should a guest have any reason to complain for any reason relating to the services and / or premises of Casa Oliva, then they must do so within a reasonable time, not exceeding five days, from the occurring of such event / complaint.
All complaint and enquiries must be addressed to: Complaint Officer of Casa Oliva at: info@casaoliva.cy
Force Majeure
Casa Oliva accepts no responsibility and/or liability and shall not be liable for any breach of the Terms and Conditions and/or delay and/or failure in providing any services and will pay no compensation where the performance of its obligations is prevented or affected directly or indirectly by or as a result of causes or circumstances beyond its reasonable control including but not limited to war, terrorism, acts of God, fire, floods, strikes, pandemics, extreme adverse weather conditions or failure of electric power, gas, water or other utility services.
Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and construed in all respects in accordance with the laws of the Republic of Cyprus. The Courts of Cyprus have exclusive jurisdiction, in relation to all matters arising under these Terms and Conditions.
Changes to these Terms
Casa Oliva reserves the right to revise and/or change and/or amend the present Terms & Conditions at any time without notice.